【For Customers Making Payment From Outside Japan】
Payment method: Currently “PayPal Only”.
(You don’t need to have a PayPal account.Simply click on the PayPal icon at the checkout and then choose your credit card preference and follow the prompts.)
Payment due: within 1 week of your purchase.
Please let me know if you have a problem by purchasing otherwise your order would be canceled automatically if we couldn’t confirm your payment after 1 week of your purchase.
■ Customs duties & fees ■
International customers are responsible for their country’s customs fees.
Customs and other import duties are supposed to be paid by the buyer.
Please confirm your postal system for further information.
【Delivery to Outside Japan】
We will deliver your purchase by EMS (Express Mail Service by Japan Post Co.) or DHL.
We deliver our items to:
Australia, Austria, Belgium, Brazil, Canada, China, Costa Rica, Croatia, Czech Republic, Denmark, Finland, France, Germany, Greece, Hong Kong, Hungary, India, Indonesia, Ireland, Israel, Italy, Macau, Malaysia, Mexio, Netherlands, New Zealand, Norway, Panama, Philippines, Poland, Portugal, Puerto Rico, Romania, Russia, Singapore, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Turkey, United Kingdom, United States, Vietnam.
Product can be sent from Monday through Friday. (In Japan time)
(Will be shipped out within 3 days after you place a payment)
■ The products won’t be delivered specific day.
■ The package has tracking number.
It’s registered mail. You can track item online.
When you receive item, the mail man need your signature.
Your package usually arrives in a couple weeks.
However, depending on your country’s customs regulation, it might take more.
Unfortunately we can not help this matter due to under the control of your government.
【 Shipping Fee 】
We have EXTREMREY simple pricing.
★ The list price includes the Shipping fee, to:
Australia, Canada, China, Costa Rica, Hong Kong, India, Indonesia, Israel, Macau, Malaysia, Mexio, New Zealand, Panama, Philippines, Puerto Rico, Singapore, South Korea, Taiwan, Thailand, Turkey, United States, Vietnam.
★ 10 U.S. dollar extra Shipping Fee to:
Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Ireland, Ireland, Netherlands, Norway, Poland, Portugal, Romania, Russia, Spain, Sweden, Switzerland, United Kingdom.
★ 15 U.S. dollar extra Shipping Fee to:
【 Refunds and Exchanges 】
■ The post office keeps packages for ONLY 30 DAYS. The buyers are responsible for receiving items.
If the item return back to us, we can only return item fee. (Not for shipping fee)
■ If I send you a wrong item by mistake, I will send you a replacement or refund.
However, the product should be unused by buyer. Please contact to me.
■ When you refuse to receive it, and your ordered item is sent back, we will refund you the balance after deducting the postage.
■ These pictures of our handmade items are taken photos by us who are not professional for photography,
so please aware that the actual colors or shapes might be different than you see on the screen.
■ If you want to return the products,
*First, buyers need to be contacted to us within a week after receiving the products.
*I accept only UNUSED CONDITION. (WASHED products won’t be accepted)
*Buyers need to pay shipping fee to return. Please make sure the items won’t be lost in mail. (by using tracking or bar code etc)
*I will not accept any CUSTOM MADE products to return.